chatops

Connect. collaborate. innovate.

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ChatOps provides a powerfully engaged, codeless user experience to manage large scale workforces.

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Features

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Customer Service Center

Use intuitive workflows to manage access, bug, change, feature, and help requests

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Mobile

Request and get help from anywhere, any time using your mobile device

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Analytics

Track customer service analytics including, but not limited to throughput, customer satisfaction, and performance

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Contextual Help

Empower your team through contextual help and training while using the application

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Learning Center

Publish videos and materials to the Learning Center and make them accessible via the chat

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Collaborate

Foster collaboration between developers, security, and operations in real-time

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Approval

Configure approval workflows and use digital signatures to approve help requests

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Gen AI

Assist users using a Gen AI model uniquely trained for your organization

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Fortified By FedRAMP High Security

Get high impact, zero trust, and industrial grade protection out-of-the-box