chatops
Connect. collaborate. innovate.

ChatOps provides a powerfully engaged, codeless user experience to manage large scale workforces.

Features

Customer Service Center
Use intuitive workflows to manage access, bug, change, feature, and help requests

Mobile
Request and get help from anywhere, any time using your mobile device

Analytics
Track customer service analytics including, but not limited to throughput, customer satisfaction, and performance

Contextual Help
Empower your team through contextual help and training while using the application

Learning Center
Publish videos and materials to the Learning Center and make them accessible via the chat

Collaborate
Foster collaboration between developers, security, and operations in real-time

Approval
Configure approval workflows and use digital signatures to approve help requests

Gen AI
Assist users using a Gen AI model uniquely trained for your organization

Fortified By FedRAMP High Security
Get high impact, zero trust, and industrial grade protection out-of-the-box